What is Mood Direct cookie policy?

This website https://www.mood-direct.co.uk/ ("Website") is owned and operated by Home and office retail group ltd  ("Mood Direct", "us" or "we"). This Cookie Policy explains what cookies are, which cookies we use and why, and how you can opt-out.

To the extent that any personal information is collected through our use of cookies, our Privacy Policy will apply to our processing of that personal information.


Cookies are small text files that are sent by a website to a web browser which contain information that is transferred to your computer's hard drive or other device. This enables the website to identify and track the web browser. They usually identify the computer used rather than the individual user, but some cookies may contain personal information. Cookies can, among other functions, enable a website to recognise a device each time it visits, remember user preferences and recommend relevant content. You can read more about cookies here: http://www.allaboutcookies.org/.

Different cookies do different things and some are essential to the operation of a website, whilst others are not. Cookies can be categorised in the following ways:



Strictly necessary cookies

These are cookies which are needed for its secure operation of the website. We use these cookies to recall your log-in for you and also what things you have added to your shopping basket. These cookies do not collect any information about you which may be used to market services or products to you or recall where you have been around the web.

Performance / Analytical cookies

These enable us to recognise and count the amount of visitors to our website and to determine how visitors move about when using our website. This assists to enhance the way that it functions, by way of instance, by making sure that consumers are finding what they're searching for easily. Occasionally these cookies are handled by third parties (see below for additional information) however we don't permit those other parties to utilize the information gathered other than to the reasons explained.

Functionality cookies

These permit us to identify and also count the variety of site visitors to our website and to see exactly how visitors move around when utilizing our site. This helps us to boost just how it functions, for example, by making sure that users are finding what they are trying to find conveniently. Often these cookies are managed by 3rd parties (see listed below for more info) however we do not allow these other events to make use of the details collected besides for the factors explained..

Targeting cookies

These cookies tape-record your brows through to our website, the pages you have checked out and the links you have adhered to. We will use this details to make our website extra relevant to your passions. These cookies aid us to gauge the efficiency of our advertising campaigns as well as to manage the number of times you see an advertisement. The information from these cookies is shown to third parties, such as marketers. We have relationships with carefully-selected as well as monitored providers who might additionally establish cookies throughout your check out to our website which is after that used to reveal you various products and services based upon what you seem thinking about. You can opt-out of this by going to the Network Advertising and marketing Initiative Website: https://www.networkadvertising.org/

Cookies which are strictly essential to the procedure of our website are dropped onto your web browser as soon as you visit our site. Non-essential cookies (including logical cookies) are not dropped onto your browser till you have consented.


We use cookies to perform different functions, including:

  • To track whether the cookie banner needs to be displayed for a particular user;
  • To make sure your logged in areas are secure;
  • To remember what is in your shopping basket;
  • To remember how far you are through the checkout process;
  • To recognise you when you return to our site;
  • To speed up your searches;
  • To estimate our audience size and usage patterns; and
  • To allow us to customise our site according to your individual interests.

We do not store information such as credit card details in the cookies we use, but we do use encrypted information gathered from them to help improve your experience of our site.


3rd parties cookies are cookies run by service providers of exterior services like web traffic evaluation solutions. These cookies are placed by the relevant third party and we have no control over these cookies aside from allowing them to be offered.We are continuously altering the cookies on our site and testing new cookies. We have set out below the key cookie providers we use and why. If you would like more information on the specific cookies used please contact us using our details at the end of the policy.


A lot of internet browsers instantly accept cookies. If you would like to amend your cookie choice for this internet site you can normally change your web browser setups to restrict or stop cookies. You need to use your browser's 'assistance' function to find out more concerning how to do this. We have actually set out web links to the opt-out web pages of one of the most usual browsers below:


Information link on how to manage cookies

Google Chrome


Microsoft Internet Explorer


Mozilla Firefox


Apple Safari


If you establish your internet browser to not accept cookies, please note it may lead to certain sections or attributes of our website not working appropriately as well as particular customised services not being given to you or individuals of your computer.

You can read about how to manage cookies here: http://www.allaboutcookies.org/manage-cookies/. You can learn more about how to control cookies, including opting out of certain third party cookies here: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options/. You can learn more about behavioural advertising here: http://youronlinechoices.eu/.


We might update this plan every now and then. Please check back here whenever you see our site to see if any type of modifications have actually been made. When we update this Cookie Plan, we will certainly additionally update the "last upgraded" date at the end.


Please do not hesitate to contact us regarding any matter relating to this Cookie Policy. You can either:

    • Email us: accounts@bhos.co.uk